June 8, 2016 By Hassan Gbassay Koroma
In a bid to provide speedy and reliable internet service for their customers, one of the Sierra Leone’s leading mobile service providers, Airtel on Monday, 6thJune, 2016 launched their new *800#data bundles product.
Speaking during the launching ceremony at their headquarters, Hill Station in Freetown, Managing Director of Airtel Sierra Leone Oladapo Olasope said the new product would help customers browse the internet successfully without any headache.
He said an Airtel customer would be able to browse the internet, using the bundles, after purchase from the *800#data bundles, and that the bundles could be used or expire in line with the pack chosen.
He said customers would not be able to browse from the main account on the phone unless a bundle was purchased.
He continued that customers could continue to make calls, send SMS texts or subscribe/join any other service, including ‘top-up Le1, 000’ and ‘buy 2 megabytes’ for Le450, with balance of Le550 remaining on the phone.
He added that when the 2 megabytes are used or expired, the customer could be able to browse the internet with the remaining Le550 on his phone.
He said the National Telecommunications Commission (NATCOM) in March, 2016 imposed a fine of USD$1.2m on Airtel for failing to offer quality mobile network service, adding that any misunderstanding with the telecoms regulator had been put to rest as they now provide full service to their customers across the country.
In March this year, Airtel commissioned its new Data Centre, a move which affirmed the company’s commitment to the continuous improvement of service to their customers throughout the country.